These Terms and Conditions govern the supply of Business Intelligence Reports by Innotech Recruit Limited ('Innotech', 'we', 'us', 'our'), Company No. 11930968, registered in England and Wales, registered office Innotech House, Beaminster Road, Stockport, Cheshire, SK4 3HT, United Kingdom, to customers located in or ordering for use in the United States. They apply to the exclusion of any other terms the Customer seeks to impose. Together with the Order Confirmation (or equivalent), they form the entire agreement.
Orders are binding only upon Innotech's written acceptance (Order Confirmation). These Terms prevail over any Customer purchase order or other terms. The agreement is governed solely by these Terms and the Order Confirmation.
One-off Reports are delivered electronically (PDF or secure portal) upon receipt of cleared payment.
Subscription Reports (if applicable) are delivered at the intervals specified in the Order Confirmation.
Access is provided via secure portal or download link for the term stated in the Order Confirmation.
Subject to full payment and compliance with these Terms, Innotech grants the Customer a non-exclusive, revocable, non-transferable, and non-sublicensable licence to permit the Authorised Users to access and use the Reports solely for the Permitted Use and in accordance with the Licence Type purchased.
For certain custom or derived deliverables, the licence may be perpetual for internal use only.
The Customer may cite short excerpts (with clear attribution to Innotech) in internal presentations only.
Where Innotech supplies a derivative deliverable prepared from a Report (such as a summary presentation or briefing pack), that deliverable is licensed to the Customer on the same basis, for internal use only, and all other provisions of these Terms apply to it.
The Customer and Authorised Users must not (and must procure that others do not):
Any breach entitles Innotech to immediately suspend access, terminate the licence, and charge additional fees at full list price for unauthorised use. These restrictions survive termination.
The Customer indemnifies Innotech against all losses, costs, and claims arising from any use or distribution of the Reports, or any derivative deliverable, outside the Permitted Use or otherwise in breach of these Terms by the Customer, its Authorised Users, or any person who obtains them through the Customer.
Innotech (or its licensors) owns all intellectual property rights in the Reports, underlying data, methodology, and any derivatives. The Customer acquires no ownership rights whatsoever. The Customer grants Innotech a royalty-free licence to use any feedback for improving its services.
Fees are as stated in the Order Confirmation and are payable in US dollars.
Fees are charged at point of purchase via Stripe or such other payment processor as Innotech may specify. All fees are exclusive of applicable sales, use, or other taxes, duties, or withholdings, which are the Customer's responsibility where they apply.
Innotech will provide a payment receipt automatically via the payment processor upon each successful charge.
Subscriptions renew automatically on the anniversary date specified in the Order Confirmation unless terminated with 30 days' written notice prior to renewal.
Fees are non-refundable except in the limited circumstances set out in clause 10.
Innotech warrants only that it has the right to grant the licence and that Reports are supplied with reasonable skill and care.
All Reports are compiled from publicly available, named and verifiable sources. Innotech presents and interprets that material in good faith, but does not independently verify it and is not responsible for errors, omissions, or subsequent changes in the underlying third-party sources.
The Reports are intelligence intended to supplement the Customer's own expertise and judgement. They are not a substitute for professional medical, legal, regulatory, or financial advice. The Customer is solely responsible for any decision taken, or not taken, in reliance on the Reports.
The Reports, and any derivative deliverable, are supplied solely for the Customer's Authorised Users. Innotech owes no duty of care to, and accepts no liability to, any other person who receives, sees, or relies on them, and no such person is entitled to rely on them.
No warranty is given regarding uninterrupted access or that the Reports will meet every specific requirement.
THE REPORTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. INNOTECH DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
Both parties will keep the other's Confidential Information strictly confidential and use it only for the purposes of this agreement. Reports are compiled from publicly available sources; Innotech does not require, hold, or process the Customer's confidential or proprietary information in order to produce them.
Innotech is a United Kingdom company and acts as an independent controller of the Customer contact, brief, order, and report engagement data it processes in connection with these Terms. It processes that personal data in accordance with its Privacy Policy and the UK GDPR, and in accordance with applicable US state privacy laws, including the CCPA/CPRA, where they apply. Innotech does not sell or share personal information as those terms are defined under the CCPA/CPRA.
The only personal data processed through AI tools is the limited information, such as a subscriber name, used to commission and personalise a Report; those tools operate under business or enterprise agreements that do not use such inputs to train their models. Other tools are used solely to retrieve publicly available published content and do not process the Customer's personal or confidential information. A Data Processing Addendum, listing the specific processors used, is available on request.
These Terms and any dispute arising out of or in connection with them are governed by the laws of the State of New York, without regard to conflict of laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York, for any legal action or proceeding.
By placing an order or accepting delivery of any Report, the Customer confirms it has read, understood, and agrees to be bound by these Terms.